We provide services to a few key industries with a clear understanding that most companies operate within more than one industry. Our consultants draw their experience from a wide variety of industries to ensure our clients have a holistic view of their challenges and opportunities.
Customers are more demanding than ever, online shopping has eroded profitability, price competition is the dominant strategy and the concept of retail is moving from shops to mobile phones.
We can deploy a host of capabilities to help businesses from start-ups to multinational brands. At the core all consumer good manufacturers face similar challenges at different scales. Understanding the consumer is only the first step to gaining a lifetime customer and we can provide the tools you will need to gain a sustainable competitive advantage.
Your goods will have improved exposure on one end and reduced customer churn on the other. Our ultimate goal is to make your goods part of the customer’s extended self.
Ever heard anyone say “I’m a coke guy”? That could be said about your brand.
IT has changed the world and companies in this industry are now the focus of regulation as they interface with every aspect of people’s lives. Technology firms face competition faster than similar traditional companies and being on top of your game requires a model that can’t be imitated.
In the next decade, technology firms will impact people in ways that are unimaginable. Whether you are starting an online business or becoming the next global giant all firms are subject to threat of being obsolete in an instant. Most IT ideas will not leave the first stage and those that do will not pass the first round of raising capital.
We can work with you to turn your ideas into value propositions or assist existing firms with strategies to expand their reach.
The term financial inclusion is becoming increasingly popular but hasn’t been fully defined as it can range from opening a card account to getting a mortgage. This industry will continue to play an important role for people and businesses and with more information about customers it will become very competitive.
FinTechs have been shown to disrupt traditional financial institutions and we can serve firms in this industry to enable them navigate the inevitable. Regulators are constantly changing the rules and risk increasingly difficult to asses even with more data.
Mobile phone retailers are now financiers and insurers, most products come with third party low interest financing, and the concept of consumption in the face of new age finance is radically different. Customers will eventually link their financial services to their lifestyle in radical ways and firms must be primed when that happens.
Transportation is changing in more ways that one. Electric cars are making a headway, high-speed trains are being launched, car sharing is on the rise, airlines are competing on cost, congestion is being considered an environmental problem and those are just the tip of the iceberg.
Logistics is changing too inline with transport as we experience a highly dynamic last mile delivery system. Firms are counting on ordinary people to deliver packages on demand while traditional systems are being challenged for being inefficient in the face of record online shopping. Logistics firms are now depending on people to collect their parcels but most we have studies have no incentivized this at all.
We can assist firms in this industry with ideas and systems that can improve competitiveness and value to consumers. The competition to get a customer from London to Birmingham is between a train, bus, or car rental company. Understanding the customer will make all the difference.
Education & Healthcare are both public and private sector driven. Public schools and hospitals largely seen as inferior to private ones. As countries deal with rising costs of healthcare and falling education standards it has become ever more important to be strategic about how organizations in these industries are run.
Healthcare has gone from treating people to managing their habits at home and education is increasingly becoming more online based. While most recommendations in these industries turn to digitization we believe a lot more can be done to improve efficiency.
We understand the role of pharmaceutical companies, equipment providers, R&D, and fitness centres. Education has gone beyond learning to include social awareness, personality development, and entrepreneurship.
Governments across the world feel responsible for infrastructure and utilities but also understand the gains of private sector driven models. Even today in the United States of America some utilities are publicly run while others next door are privately operated. Public Private Partnership will remain relevant for decades to come and relevant parties must be properly guided.
We understand the link between infrastructure and utilities which can be difficult to conceptualise due to high segmentation. Roads, rail, air and sea are often very separate in most countries even if they are one department of transportation. Electricity grids are very isolated and water, gas, and waste utilities are often operated independently.
Governments and firms which take advantage of the linkages can maximise impact and efficiencies. Rail was pivotal to coal power plants at the onset of electric power plants, roads provide accessibility for building & maintaining transmission, and renewable energy can now come from waste.